We automate hotels, and connect local businesses to the tourists staying in them.
Comeigo builds AI systems that handle guest enquiries, requests, and coordination for hotels. We're also building an ad marketplace where local businesses reach tourists checked in at nearby hotels directly, turning every hotel into a channel for the neighbourhood around it.
Selected for the Sarvam Startup Program, giving Comeigo production access to Sarvam's speech-to-text, text-to-speech, translation, and LLM infrastructure — built for Indian languages — rather than stitching that together ourselves.
The same four problems, behind every hotel front desk.
Enquiries go unanswered
Every unanswered call or unread message during a busy stretch is a customer who goes elsewhere instead. Staff can't be on the phone, the chat, and the counter at once.
One team, every request at once
Bookings, questions, requests, and follow-ups all land on the same small team simultaneously — so something always waits, usually the person standing right in front of them.
No one has a live picture
Where a booking stands, where a guest is in their stay, what's already been asked — none of it is visible in one place, so staff re-check and re-ask constantly.
The busywork never stops
Confirmations, reminders, status updates, handoffs between shifts — repetitive coordination work that has to happen for every single customer, every single time.
Comeigo for Hotels, running with our first hotel right now.
Honest about where we are — this is what's actually live in the pilot today. Voice, real-time availability, automatic checkout, and the local ad marketplace are being built alongside it next.
WhatsApp, captured automatically
Guest messages turn into logged enquiries the moment they land, so nothing sits unread in a phone nobody's checking.
AI answers the common questions
Checkout times, amenities, policies — answered instantly from the hotel's own FAQ, with a firm limit on what it decides alone before handing off to staff.
Staff tasks, routed automatically
Housekeeping requests, maintenance issues, anything the AI can't safely resolve — routed to the right team with priority.
Put local businesses in front of tourists, the moment they check in.
Tourists decide where to eat, what to see, and what to book within hours of arriving. Local businesses want those visitors but have no direct way to reach them. Comeigo is building an ad marketplace that connects the two, delivering offers directly to guests checked in at hotels nearby.
Local businesses list an offer
Restaurants, cafés, tour operators, spas, and shops near a hotel create an ad or offer in minutes, and choose which nearby hotels to reach.
Reach tourists already checked in
Offers go straight to guests currently staying at those hotels, over WhatsApp and the hotel's guest channels, while they're deciding what to do today.
Everyone earns
Businesses get footfall from high-intent visitors, guests get relevant things to do, and the hotel earns a share of the revenue.
One system, the same pattern, for every guest request.
A request comes in
Over WhatsApp, voice, or the web — a booking, a question, or something that needs handling, captured the moment it arrives instead of sitting in an inbox.
Comeigo handles what it safely can
Booked, answered, or confirmed instantly against real availability and information — with a clear, deliberate limit on what it's allowed to decide alone.
Staff step in for the rest
Anything outside that limit is routed to the right person with full context, so nothing gets re-explained from scratch.
The loop closes itself
Confirmations, reminders, and follow-ups go out automatically, so the team moves on to the next request instead of chasing the last one.
Running more than one property? Comeigo scales with you.
Multi-property hotel groups get one organisation-wide view instead of managing each property as its own island.
One dashboard, every location
Manage every property from a single organisation view.
Flexible staff assignment
Assign staff across locations or keep them dedicated to one.
Role-based access
Every role sees only the records and tools it needs, wherever they work.
Customer data, handled the way it should be.
Multi-factor authentication
Every account is protected beyond just a password.
Role-based access control
Staff only ever see the records and tools their role needs.
Audit logs
Every access and change to customer data is tracked.
What Comeigo is, in plain terms.
What is Comeigo?
Comeigo is an AI automation company that builds software for service businesses that still run on phone calls, WhatsApp messages, and paperwork. Comeigo currently builds for hotels: automating the guest journey from enquiry to checkout, and building an ad marketplace that lets nearby local businesses advertise directly to tourists checked in at hotels.
What does Comeigo do for hotels?
Comeigo for Hotels captures guest enquiries over WhatsApp and voice, answers common questions instantly from the hotel's own information, routes housekeeping and maintenance requests to the right team, and hands anything it can't safely resolve to staff. It sits on top of the booking and property systems a hotel already uses rather than replacing them.
What is the Comeigo ad marketplace?
It's a marketplace we're building where local businesses such as restaurants, cafés, tour operators, spas, and shops can advertise directly to tourists who are currently checked in at nearby hotels. Offers reach guests over WhatsApp and the hotel's guest channels while they're deciding what to do, and the hotel earns a share of the revenue.
How can a local business advertise to hotel guests?
Get in touch through the contact page to join the early list. A business picks the nearby hotels it wants to reach, creates an offer, and pays only for the guests it reaches. The marketplace is in development, with early partners being onboarded alongside our hotel pilot.
Is Comeigo available in Indian languages?
Yes. Comeigo is built on Sarvam AI's speech and language infrastructure, which is purpose-built for Indian languages, so guests can be understood in the language they actually speak.
How do I get started with Comeigo?
Get in touch through the contact page to book a demo. Comeigo is currently running paid pilots, starting with one property and a small number of high-volume workflows before expanding.
Calm operations, better customer experience.
Tell us about your business and we'll walk you through where Comeigo fits — no pressure, just a look at what changes.